Sales and Operations Executive

Repeated success leading textile and disaster restoration, contamination prevention, and cleanup services at large national and regional companies serving individual and corporate clients. Leverage multifaceted expertise across sales, marketing, and operations management to devise programs and processes that drive record-setting revenue. Cultivate solid relationships with business partners while building consensus across multiple organizational levels. Lead and mentor cross-functional teams and facilitate continuous education for insurance industry professionals.

Highlights of Expertise

My resume on this page below
A Power Point slide presentation with some highlights of my career
Reference letters from industry leaders
News stories about myself and my business.
A reprint of an article from Claims Magazine
Some basic information on 2 industry organizations I founded IARD and APRD

In addition you can find more references on my LinkedIn page linkedin/in/arthur-weiss-4852545

Career Experience

(609) 577-6689
awclean1@gmail.com

Thank you for visiting my site, I have included much material that I am very proud of. The following is what you will find here:

Sales Territory Development & Expansion
Advertising Program Design & Optimization
Social Media & Email Marketing Campaigns
Database Design & Implementation
Process Redesign/Change Management
Contract Development & NegotiationType

Home Page

Strategic Business Planning & Execution
Budget Administration & Cost Control
Full P&L Accountability
Manufacturing Plant Operations Management
Recruiting, Hiring & Team Building
Staff & CE Training/Mentoring

ArthurWeiss

Arthur Weiss Davenport, FL 33837 • (609) 577-6689 • www.arthur-weiss.info

awclean1@gmail.com • linkedin.com/in/arthur-weiss

Puroclean Emergency Restoration Specialists

Director of Business Development (1/4/21 to present)

Establish and manage execution of business development processes to attract and retain clients for this mitigation franchisee. Conceptualize digital print marketing initiatives to advertise services and increase awarness. Serve as company representative at industry trade shows and conventions.

Created relationships with Insurance Carriers
Guided application on onbarding with several TPA's
Joined Claims Associations and Chambers of Commerce throughout Central Florida
Planned and implemented client social functions

FP Property Restoration

Relationship Manager (1/20/20 to 10/23/20)

Operations Manager Mid Florida (10/23/19 to 1/17/20)

Opened Orlando office for one of Florida's largest and fastest growing multi office disaster restoration and reconstruction companies. After fully staffing office trasitioned to Relationship Manager.

Negotiated and secured lease for new location
Hired and staffed new office
Integrated company processes and implemented new systems to postition territory to become the largest in the organization

Certified Restoration Drycleaning Network (CRDN) Florida and New Jersey

Business Development Manager/Account Manager/Project Manager (2016 to 10/20/2019)

Establish and manage execution of business development processes to attract and retain clients for this leading disaster restoration company. Conceptualize digital and print marketing initiatives to advertise services and increase awareness. Serve as company representative at industry trade shows and conventions.

Credited with increasing revenue by 50% in first year of employment, achieving record-setting sales.
Drove territory growth by nurturing relationships with existing clients and prospecting for new accounts.

Tweeds Garment Restoration, Camden, NJ/Pine Brook, NJ

Vice President (2011 to 2016)

Steered development and led continuous improvement initiatives across production, office, logistics, and sales teams. Recruited and managed sales staff, established selling system, and provided rigorous training to maximize production. Revamped and directed daily business operations.

Rebuilt previously closed division to achieve $2M in revenue with 18% net profit margin leveraging digital and print marketing/advertising programs.
Conceptualized and implemented comprehensive selling and quality control systems.

FRSTeam by Love Cleaners, Hainesport, NJ/Bayshore, NY

Vice President (2008 to 2011)

Developed and executed business systems, processes, and management controls. Trained and mentored senior leaders to ensure consistency in daily business operations.

Successfully grew business from $300K specialty disaster restoration company to $10M diversified firm operating in seven states.
Enhanced profitability from break-even to 19% of sales.
Secured deal to acquire disaster restoration business from Zoots Restoration.

Zoots Restoration, Pine Brook, NJ/Wallingford, CT/Brockton, MA

Director of Restoration (2006 to 2007)

Managed disaster restoration business and implemented continuous improvement strategies and tactics. Oversaw daily operations of plant with 130 staff.

Orchestrated integration of Betty Brite into established $120M, multifaceted, multi-state organization.
Spearheaded development of cross-functional total quality management (TQM) framework, slashing errors by 98% and increasing profitability by 23%.

Additional Experience

Betty Brite Cleaners/Betty Brite Disaster Restoration, Windsor, NJ

President

Contributed to growth of startup business from single retail location to multi-site business with plant, retail stores, home delivery, commercial and industrial textile maintenance, and custom window covering divisions. Created business systems and employee training programs.

Increased revenue from $40K to $2M in four years and achieved consistent double-digit profits year-over-year.
Grew restoration division to a market leader in North America.
Led creation of custom drapery manufacturing business for residential and commercial new construction and remodeling for well-known hotels in the Northeast Region of the U.S.

Professional Development

Selected Training and Certifications

IICRC Certifications – Fire and Smoke Restorations Technician/Odor Control Technician/Water Restoration Technician
Sandler Sales System President’s Club

Trainings Delivered

CE Trainer, Insurance Adjusters and Agents, State of Florida
Mastering the Art of Textile Restoration
Sales and Marketing of Restoration Services
Building a Profitable Drycleaning Home Delivery Service
Drycleaning and Wet Cleaning Procedures – Stain Removal and Plant Operations

Awards

Bob Santo Environmental Achievement Award, New Jersey Small Business Environmental Assistance Program
Environmental Awareness Award, Mercer County Improvement Authority
Outstanding Achievement in Recycling Award, New Jersey Department of Environmental Protection and Energy

Selected Affiliations & Activities

International Association of Restoration Drycleaners (Founder/President)
Neighborhood Cleaners Association-International (Board of Directors)
Alliance of Professional Restoration Drycleaners (Founder/Vice Chairman)
South Jersey Claims Association (Vice President)
New Jersey Department of Environmental Protection (Panel Member)
Lehigh Valley Claims Association (Vice President)
Honorable Order of the Blue Goose International-Garden State Pond (President)
New Jersey Business and Industry – Environmental Quality Committee
Southeastern Pennsylvania Claims Association
New Jersey Property Loss and Risk Professionals
International Fabricare Institute
Polk County Sheriff’s Advisory Council
Mercer County Chamber of Commerce
Monthly Columnist, Industry Publications (National Clothesline and Neighborhood Cleaners Association-International Bulletin)

Lobbied United States Congress and New Jersey State Assembly
Lakeland Chamber of Commerce
Northeast Polk Chamber of Commerce
Orlando Claims Association
Tampa Claims Association Honorable Order of the Blue Goose International-Florida Pond